Fluent Australia Pty Ltd Trading as Eziway - (Eziway Software Solutions) Eziway Software Solutions is a fast-growing software development company looking to hire an IT Business Analyst to join our dynamic and fast-paced development team as we scale-up. We’re looking for a new team member who is passionate about taking their craft as a Business Analyst to support the transition of our existing software to ASP.NET MVC technology. Comfortable in a fast-paced environment, you are able to pivot between work streams; you can evaluate, review and respond to reported application bugs and deploy fixes for application bugs whilst ensuring minimal disruptions to users. Culture and Benefits 35 hour working week, 9-5! CLOSE TO HOME! Learn from Senior Developers and Business Analysts based in Australia and offshore Are you? Looking for a varied, challenging and fully agile role ? Keen to work with a team of Software Developers from Junior through to Project Leads? Looking for a role that will provide you with growth and opportunity ? Striving for work life balance ? Key Responsibilities: Executing tests on different features and functionalities of the software to identify defects. Documenting discovered bugs and issues with details like steps to reproduce, expected behaviour, and actual behaviour. Creating test scenarios and cases to cover various scenarios and use cases. Verifying that fixes applied to one area of the software don’t introduce new problems in other areas. Communicating identified issues to developers clearly and effectively to facilitate bug fixes. Evaluating how user-friendly the software is and identifying potential navigation or interaction issues. Assessing the software’s speed, responsiveness, and stability under different load conditions. Respond, review and deploy any reported application bugs Liaise directly with Project Leads to address hot fix bugs following application testing Analyse and report any process improvements identified during the testing phase Establish relationships with customers, serving as a liaison point to ensure clear understanding of business needs, objectives, and requirements Workshop with key stakeholders to determine a common understanding of Business and System requirements and scope of project or task work Prepare documentation such as system operational procedures, user guides, process maps, data flow diagrams, requirements documents and functional specifications Identify, track and report on BA activity status, risks, and issues Analyse and document business/functional processes and System requirements using standard analysis methodologies and tools Skills & Experience Required: Tertiary Qualification in Computer Science/Information Technology At least one year of relevant experience as an IT Business Analyst or equivalent Strong analytical skills to identify root causes of issues Strong attention to detail to catch subtle errors Good communication skills to report bugs accurately Understanding of software development lifecycle Knowledge of testing methodologies and tools Ability to learn new technologies quickly We are offering a generous salary in the vicinity of $80,000 - $90,000 a year commensurate with experience What now? Apply now to be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company by clicking 'Apply '. All applications must contain a Cover Letter and Resume. If you have any additional questions, please contact Human Resources, on hr@eziway.net.au We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process. Fluent Software Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all backgrounds, identities, and experiences, and all qualified applicants will be considered without regard to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities. *Please note, applicants must have the right to work in Australia, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements. Eziway