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Manager, disaster recovery & knowledge

Sydney
University Of Sydney
Recovery
Posted: 16 May
Offer description

Role Overview

Lead ICT disaster recovery across critical University systems and shape resilience, continuity and knowledge management practices. Salary of $156,277 + 17% superannuation.

Responsibilities

* Lead the planning, coordination, documentation and testing of ICT disaster recovery plans.
* Maintain and improve the ICT DR Framework, aligned to business continuity, cybersecurity, risk and compliance requirements.
* Work with system owners, vendors and ICT teams to ensure DR capability is embedded across critical applications, cloud services and supplier arrangements.
* Develop knowledge management practices, standards and frameworks across platforms such as ServiceNow, Confluence or SharePoint.
* Provide reporting, briefings and advice to senior stakeholders, governance forums and executive committees.

Qualifications

* Extensive experience managing ICT DR, service continuity or resilience programs.
* Strong understanding of ICT operations, infrastructure, applications, cloud services and how they support enterprise resilience.
* Experience with ITSM processes, particularly Incident Management and Major Incident Management, ideally within an ITIL environment.
* Ability to manage DR program including scope of work, schedules, testing, reporting, governance packs, vendor follow‐up and recovery performance measures.
* Strong stakeholder engagement skills, with the ability to communicate clearly with technical teams, senior leaders and vendors.
* Knowledge management experience is a big plus.

Benefits

* Up to 17% superannuation to support your financial future.
* Extremely generous parental leave entitlements.
* Competitive salary with salary packaging options.
* Flexible and hybrid working arrangements.
* Career development and learning opportunities.
* Health and wellbeing programs including Fitness Passport.
* Access to a vibrant, globally recognised university community.

Legal and EEO Statements

The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. Your employment is conditional upon the completion of all role required pre‐employment or background checks in a manner satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. To meet the University's obligations under the National Higher Education Code to Prevent and Eliminate Gender‐Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender‐based violence in the course of prior employment or a legal process.

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