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Join to apply for the Citrix Engineer role at Otic Group
“Otic” means smart people doing smart work, together.
We are a wholly owned Australian company committed to helping our clients design and build intelligent software solutions that unlock value in their business.
Otic Group was formed to provide talented technology professionals an opportunity to work with not only some of the most prominent companies in Australia, but work with incredibly talented peers in an exciting, dynamic young environment.
We provide highly skilled expertise in Data & Analytics, Cloud Strategy, Application Modernisation, and Cybersecurity.
About The Role
We are seeking an experienced Citrix Engineer to join our IT team to lead the consolidation of multiple Citrix environments into a streamlined, scalable solution. In addition to driving the integration process, you’ll be responsible for the ongoing management, maintenance, and support of the consolidated Citrix infrastructure.
This is a critical role that requires both deep technical expertise and strategic vision to improve performance, reliability, and user experience across the organization.
Key Responsibilities
* Lead the assessment, planning, and execution of consolidating multiple Citrix environments (XenApp/XenDesktop/Citrix Virtual Apps & Desktops).
* Design and implement scalable and secure Citrix architecture based on business requirements.
* Provide day-to-day administration and support of Citrix environments, including monitoring, patching, and performance tuning.
* Collaborate with infrastructure, networking, security, and application teams to ensure a seamless transition and stable operation.
* Troubleshoot and resolve complex issues related to Citrix sessions, user access, application delivery, and backend systems
* Document the environment, configurations, and changes for operational transparency and knowledge sharing.
* Ensure compliance with security best practices, data protection, and licensing requirements.
Required Skills & Experience
* Proven experience consolidating and supporting complex, multi-site Citrix environments
* Strong hands-on knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, StoreFront, Director, Studio, and NetScaler (ADC)
* Deep understanding of Active Directory, Group Policy, Windows Server, and profile management solutions (e.g., FSLogix, Citrix UPM)
* Experience with monitoring tools (e.g., ControlUp, Citrix Director), automation/scripting (PowerShell), and image management (e.g., PVS or MCS)
* Familiarity with cloud-based integrations (e.g., Azure, AWS) and hybrid deployments is a plus
* Strong analytical, problem-solving, and communication skills.
Preferred Qualifications
* Citrix Certified Associate/Professional/Expert (CCA-V, CCP-V, or CCE-V)
* ITIL or similar process framework knowledge
Contract Details
* Three (3) Year Max Term Contract
* South Eastern Suburbs Location
* Competitive remuneration based on experience
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting and Information Technology
* Industries
IT Services and IT Consulting and Information Services
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