The position is for a Service Desk Analyst, who provides ongoing support, technical skills and experience to deliver, maintain and support end-user standard operating environments.
Estimate start date- ASAP
Duration - 6 months with a view of extension
Location - Southwest, WA
Required Skills, knowledge & experience:
Appropriate ICT related qualifications or equivalent industry recognised professional qualification, or relevant industry experience in a medium or large organisation.
Awareness of IT Service Management best practices, methodologies and frameworks (e.g. ITIL, SIAM etc).
Experience in delivering, maintaining and supporting end-user standard operating environments across a range of devices with a focus on Microsoft technologies.
Experience supporting and provisioning end-user hardware, software, applications, peripherals and portable telephony devices and IT asset life cycle processes and procedures in a medium to large organisation.
Knowledge of contemporary ICT trends, developments and standards
Ability to work at various metropolitan sites, occasionally undertake travel to regional sites and work outside business hours as required.
Ability to work independently and within a team
Excellent interpersonal skills
Note: Applicants must hold a valid WA Car Drivers Licence (C class or C-A class).
If you are interested please apply below or contact Riya Chakraborty / Jacob Marr
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
#J-*****-Ljbffr