Team Lead - Sales and Customer Service
Drive business growth by delivering exceptional customer service and sales performance in a fast-paced retail environment. Key responsibilities include:
* Leading and developing a high-performing sales team to achieve sales targets and provide excellent customer experience.
* Developing and implementing effective sales strategies to drive incremental sales improvements and promote our loyalty programs.
* Collaborating with cross-functional teams to optimize store operations, visual merchandising, and product knowledge.
To succeed in this role, you will have:
* Strong leadership skills with the ability to motivate and develop a high-performing team.
* Excellent communication and interpersonal skills with the ability to build strong relationships with customers, colleagues, and stakeholders.
* A proven track record of driving sales growth and improving customer satisfaction in a retail or service environment.
We offer a competitive salary package, performance-based incentives, and opportunities for career development and progression. Our comprehensive training program includes ongoing learning modules and a 'Bright Start' induction program to ensure your success in this dynamic role.