Office Support Specialist Job Opportunity
We are seeking an experienced Office Support Specialist to join our team.
The successful candidate will be responsible for delivering exceptional customer service, maintaining a welcoming and inclusive environment, and supporting daily office operations.
This is an exciting opportunity for someone who is passionate about delivering high-quality service, working collaboratively with others, and contributing to a positive workplace culture.
Key Responsibilities:
* Customer Service: Provide high-quality reception services, including greeting clients and assisting with inquiries and front-of-house operations
* Maintenance: Ensure reception and client-facing areas are consistently maintained to a professional standard
* Visitor Management: Assist with visitor management processes, including issuing and tracking security and access passes
* Liaison Role: Liaise with Building Management and security teams regarding operational issues
* Logistics: Log and track maintenance requests for cleaning, repairs, and other operational needs
* Shared Spaces: Maintain shared spaces, including kitchens, meeting rooms, and utility areas, ensuring they are clean, stocked, and functional
* Amenities: Monitor and restock daily amenities, including food, beverages, and pantry supplies
* Administration: Respond promptly to inquiries and requests from the Office Experience inbox
* Procurement: Assist with procurement and stock control of office supplies, corporate stationery, and food and beverage
* Support Services: Provide administrative support, including bulk photocopying, binding, large mailouts, and ad hoc tasks as required
* Expense Management: Support expense management processes and assist in preparing presentations for office meetings
* Employee Engagement: Actively support key office and employee engagement initiatives
Requirements:
* Demonstrated experience in a customer-service focused and/or service-oriented role
* Strong focus on delivering excellence in service, with a commitment to enhancing employee and client experiences
* Intermediate skills in Microsoft Suite (Outlook, PowerPoint, Excel, and Word)
* Sound organisational skills, with the ability to prioritise tasks and manage competing deadlines effectively
* Strong interpersonal and communication skills
* A proactive, solution-oriented mindset, demonstrating accountability and adaptability