About This Role
This position is available in a small, family-owned Retirement Village located in Mandurah. The Sales and Administration Manager will be responsible for overseeing the village's sales operations on a part-time basis.
Key Responsibilities
* Manage the sales pipeline by generating leads, scheduling inspections, and following up with potential clients.
* Provide exceptional customer service to buyers and sellers throughout the sales process.
* Handle administrative tasks such as data entry, document preparation, and filing.
* Coordinate villa refurbishments and work with trades and service personnel.
* Understand sales procedures under Life Lease and the Retirement Villages Act.
* Maintain accurate records, reports, and financial documentation.
* Identify opportunities for process improvements and implement efficient systems.
* E nsure residents' financial and social benefits are catered for.
Requirements
* A minimum of 2-3 years' experience in sales or administration within the real estate industry.
* Strong organisational and multi-tasking skills with the ability to prioritise and meet deadlines.
* Excellent communication and customer service skills, both written and verbal.
* Proficient in Microsoft Office applications and other marketing tools.
* A keen eye for detail and problem-solving mindset.
* Ability to work independently and as part of a team.
* A current real estate sales registration is highly desirable.
Benefits
We offer a supportive and collaborative work environment. This part-time role involves two 5-hour periods per week, currently from 9am to 2pm, with monitoring of phone and email enquiries outside of normal office hours when required. A competitive base salary plus bonus related to villa sales will be commensurate with the applicant's experience. Ongoing training and development opportunities are also provided.
Contact Information