Posted: 17 June
The role
Job Title:
Medical Receptionist
Employment Type:
Full-Time
Location:
Mt Clear Medical Centre, 10 Whitehorse Road, Mount Clear, Ballarat VIC 3350
About Us
Mt Clear Medical Centre is a friendly, patient-focused general practice committed to delivering high-quality healthcare to our community. We pride ourselves on providing exceptional customer service and supporting our team members in a professional, welcoming environment.
Position Overview
Key Responsibilities
- Greet patients and visitors in a professional, friendly manner.
- Answer and direct incoming phone calls, manage appointment bookings, and handle patient enquiries.
- Process patient registrations, update records, and maintain confidentiality at all times.
- Manage billings, Medicare claims, and EFTPOS transactions.
- Assist doctors and nurses with administrative tasks as required.
- Ensure the reception area is tidy, organised, and welcoming.
- Follow clinic policies, procedures, and infection control guidelines.
Skills & Experience
Essential
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- Ability to work both independently and as part of a team.
- Skilled presentation and a friendly, caring attitude.
Desirable
- Previous experience as a medical receptionist or in a healthcare environment.
- Familiarity with Best Practice or similar medical software.
- Knowledge of Medicare billing processes.
Benefits
- Supportive and friendly work setting.
- On-the-job training provided.
- Opportunity to work in a well-established and reputable medical practice.
Pay
$24.95 - $27.00 per hour
Work Authorisation
Australia (preferred)
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