Job Description:
This role involves providing remote technical support to users of desktop and laptop systems, printers, and other equipment.
The ideal candidate will have experience with Microsoft products and databases, as well as knowledge of MAC OS, IOS, and Networking.
SAP Business One Support and Administration are also required skills.
* Configuring and troubleshooting problems related to Operating Systems and Office Applications.
* Handling VIP and escalation calls, interacting with senior users to understand requirements, and performing direct hands-on problem resolution and escalation management for end-users.
Required Skills and Qualifications:
* Microsoft products and databases
* MAC OS, IOS, and Networking Knowledge
* SAP Business One Support and Administration
Benefits:
This role offers the opportunity to work with a variety of technologies and to develop strong problem-solving skills.
Others:
We are looking for a highly motivated individual who is able to work independently and as part of a team.