Service reception

Llewellyn Motors - It's work that matters.

The automotive industry is undergoing an evolution and Llewellyn Motors is at the forefront of that process. A motor dealership like no other, our investment in people combined with the spirit of innovation and a culture of performance means that you are not just getting a job, you are investing in a career when you join Llewellyn Motor's in Ipswich.

The Role

We are seeking a Customer focused individual who is a strong multitasker, with the ability to think under pressure to join our fast-paced service team offering exceptional experience to our Customers. Specific responsibility will include but not be limited to:

• Answering calls and returning calls on behalf of the Service Department
• Arranging service bookings.
• Arranging mobility (uber, taxi, loan cars, courtesy bus) for customers
• Directing messages and enquiries as appropriate
• Preparing of repair orders and updating customer details on our database
• Managing the service department email inbox of all incoming enquiries
• Assist the Service Manager with general office administration requirements
• Stationary orders, Banking, Filing

Candidate Skills

• A commitment to delivering high levels of customer service
• A confident happy phone manner
• High attention to detail
• Ability to multi-skill and prioritise duties
• Work in a team environment
• Previous experience in a similar position or within the retail automotive industry would be desirable

Available roles are Monday - Friday, with rostered Saturdays.

We are seeking a hard-working automotive technician, who shares our commitment to providing quality work and service to our customers. Specific responsibility will include but not limited to:

• Providing expert advice about the mechanical condition of vehicles
• Ability to think on your feet
• Logbook Servicing, minor and major repairs, warranty repairs and pre-delivery inspections
• Diagnose and troubleshoot problems with a variety of vehicles
• Test driving and conducting quality assurance inspections
• Provided quality customer service
• Used vehicle reconditioning

Candidate Skills

• Minimum Certificate III in Automotive (LV)
• Manual Drivers Licence
• Commitment to workplace safety
• Ability to multi-task and think on your feet
• Dealership experience is desired
• RWC licence and A/C licence is an advantage

Available roles are Monday - Friday, with rostered Saturdays. Dealership experience is highly regarded, all previous brand experience will be considered.

We are seeking a wheel aligner / tyre fitter specialist, who shares our commitment to providing quality work and service to our customers. Specific responsibility will include but not limited to:

• Providing expert advice about the maintenance and condition of tyres on vehicles
• Ability multitask and think on your feet
• Test driving and conducting quality assurance inspections
• Provided quality customer service

Candidate Skills

• Manual Drivers Licence
• Commitment to workplace safety
• Dealership or tyre specific experience is desired

Available roles are Monday - Friday, with rostered Saturdays. Dealership experience is highly regarded, all previous brand experience will be considered.

The Role

We are seeking guest focused individual who is a strong multitasker, with the ability to think under pressure to join our fast paced service teams offering exceptional experience to guests. Specific responsibility will include but not limited to:

• Answering calls and returning calls on behalf of the Service Department
• Meeting and greeting customers.
• Invoicing
• Arranging service bookings and reporting
• Arranging mobility (uber, taxi, loan cars, courtesy bus) for customers
• Directing messages and enquiries as appropriate
• Preparing of repair orders and updating customer details on our database
• Managing the service department email inbox of all incoming enquires
• Assist the Service Manager with general office administration requirements.
• Stationary orders, Banking, Filing.

Candidate Skills

• A commitment to delivering high levels of customer service
• A confident happy phone manner
• High attention to detail
• Ability to multi skill and prioritise duties
• Work in a team environment
• Previous experience in a similar position or within the retail automotive industry would be desirable.

Available roles are Monday - Friday, with rostered Saturdays.

The role requires a team member to provide exceptional experience to our guests seeking to purchase vehicles. Specific responsibility will include but not limited to:

• Sell New and Used Vehicles
• Provide opportunity to guests for Accessories, Finance, Insurance and Aftermarket
• Ensure that paperwork and contractual requirements are met relating to the sale
• Coordinate delivery of the vehicle to the guest with our internal support teams
• Ensure exceptional quest experiences and satisfaction

Candidate Skills

• The role requires a team member that demonstrates skills such as;
• Embody the hospitality quotient
• Autonomous and diligent with the ability to take full ownership and accountability to your workload and results
• A fast learner, conscientious with a strong work ethic
• Self-motivated and driven
• Be punctual, reliable, adaptable and flexible

All roles are full time Monday - Saturday with rostered RDO's as applicable.

We are seeking a hard-working Accessory Fitter, who shares our commitment to providing quality work and service to our customers. Specific responsibility will include but not limited to:

• New and used Vehicle Accessory Fitment
• Pre-deliver new vehicles in line with dealership and manufacturer guidelines
• Diagnose and resolve any warranty repairs or fitment issues
• Support Pre-Delivery team with other processes as required

Candidate Skills

• Manual Drivers Licence
• Commitment to workplace safety
• Strong work ethic and attention to detail
• Ability to multi-task and think on your feet
• Dealership Experience preferable
• Automotive Serviceperson (Underbody ) Certifications complete or openness to complete
• RWC licence, Automotive Electrical and A/C licence is an advantage

Available roles are Monday - Friday, with potential overtime if required.