Exciting role in export air operations customer service
- Build your network and advance your career
- Attractive remuneration package up to $100,000 + super
**You are** a customer service specialist with fantastic communication skills. You are Dangerous Goods Certified and deliver accuracy in compliance and administration. You work well within a team and can also fly solo when needed. If this sounds like you then we'd love to chat.
**About our client**:
Our client is a well-established logistics company who provides international and domestic air service. They pride themselves on providing excellent customer service and ensuring a friendly work environment for all staff.
**Key responsibilities**:
Reporting to the Operations Manager, you will be responsible for all aspects of export air freight operations and customer service.
**Responsibilities include**:
- Effectively manage end-to-end export air freight operations for the business
- Providing exceptional customer service to clients
- Registering air freight shipments using CargoWise system
- Lodging air cargo automations and customs documentation
- Managing air carnet and Dangerous Goods shipments
- Organise for goods to be packed and transported to airports or bonded warehouse
- Liaising and negotiating with airlines, shipping lines, overseas agents, suppliers and transport companies
- Ensuring transshipment freight is processed effectively to minimise delays
- Stay up to date with industry changes, especially in regards to Covid19-related delays
- Other duties as required by the Operations Manager
**Skills and experience**:
- Export air freight experience
- A valid Dangerous Goods Certificate
- CargoWise, ICS and 1-Stop knowledge and experience
- Excellent verbal and written communications skills
- Strong attention to detail
- Accurate preparation of shipping documentation
- Strong time management and organisational skills
- Ability to work autonomously and within a team environment
**On offer**:
- High remuniration package for the right experience
- Opportunity for career advancement
- Prospect to work with an industry leading company
- Supportive team culture
**This position is full-time in office, non negotiable.**
- Recruit19 is a specialist recruiter to the Supply Chain, Shipping, Freight Forwarding, IT, Real Estate and Construction industries._
📌 Export Air Freight Operator - Freight Forwarding
🏢 Recruit19
📍 Sydney