Service Coordinator Job Description
Rentokil is looking for a detail-oriented Service Coordinator with strong administrative and communication skills to join the team.
* Key Responsibilities:
o Coordinate regular field service activities efficiently.
o Ensure timely completion of Service Technician visits within set time frames.
o Organize installations and jobs for completion within divisional deadlines.
o Handle customer inquiries/complaints regarding service and arrange necessary non-routine service calls.
o Manage all paperwork and administration related to service activities effectively.
o Provide regular reports requested by management on items like state of service, customer service history, technician productivity, and customer retention.
The ideal candidate will possess excellent phone etiquette, strong written and verbal communication skills, and proficiency in computer software applications.