Medical Receptionist – Percy Street, EchucaFull Time | 80 Hours per fortnight12-Month Contract with Strong Potential for Ongoing EmploymentMonthly RDOsAt Bendigo Radiology, our receptionists are key members of a collaborative, patient-focused team delivering vital healthcare services.Our Percy Street practice is proudly owned and operated by Bendigo Radiology, a partnership of radiologists with over 45 years of experience.
We strive to deliver the same expert diagnostic imaging and patient care as our other practices.
You will work with motivated colleagues and have opportunities for professional development and ongoing support.As we continue to grow, we're looking for a Medical Imaging Receptionist who is motivated, adaptable, and ready to thrive in a role that blends front-desk service with real impact in a clinical setting.What Makes This Role Different?
This role goes beyond the usual reception duties.
You'll be at the heart of a fast-paced medical imaging practice, helping patients through what can often be a stressful time, working closely with radiographers and medical staff, and playing an essential part in the patient journey — from first contact to post-procedure support.Key ResponsibilitiesWarmly welcome and assist patients and visitorsManage appointment scheduling, rescheduling, and cancellationsMaintain accurate patient records and information in our systemSupport clinical teams with workflow coordination and time managementAnswer patient queries with empathy and professionalismMaintain a clean, calm, and organised reception environmentEnsure confidentiality and compliance in all administrative processesWork closely with your teammates to deliver exceptional care and serviceWhat We're Looking ForExperience in a healthcare, medical, or high-paced customer service environmentExceptional multitasking, time management, and organisational skillsClear and confident verbal and written communicationComfortable using Microsoft Office and general digital systemsAbility to remain calm under pressure and adapt quickly to changing needsA friendly, empathetic nature with a commitment to putting patients firstKnowledge of medical terminology (advantageous but not essential)Current Driver's LicenceWorking with Children's CheckNational Police CheckBenefits and ExtrasCareer Growth: Opportunities for upskilling and advancement in a rapidly growing healthcare sectorTeam Culture: Work alongside passionate professionals who support and encourage each otherStability: Be part of a respected organisation with a long-standing reputation in the communityWork-Life Balance: Monthly RDOs and a full-time role without excessive overtimeReady to ApplyIf you're ready to take on a meaningful role in a team-oriented, people-first medical environment — where your contributions matter every day — we'd love to hear from you.Send your resume and a short cover letter to: (Apply instructions will be provided by the employer)Your application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years of experience do you have as a medical receptionist?
Do you have a current Working With Children (WWC) Check?
Do you have customer service experience?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have a current Australian driver's licence?
Welcome to Bendigo RadiologyOur website has been redesigned to provide information for our patients, referrer base and regional communities.
Bendigo Radiology is one of the largest providers of radiology services to regional Victoria with 19 practices.
We offer private and public hospital-based work with access to modern technology.
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📌 Medical Receptionist
🏢 Bendigo Radiology
📍 Echuca