Key Responsibilities:
* Displaying intermediate computer skills and the ability to follow a process/script.
* Building strong relationships with customers.
* Processing orders, and assisting clients with transactions and inquiries.
* Working effectively as part of a team to achieve objectives.
* Managing time and organizing workload against performance expectations.
* Ensuring administrative compliance requirements are met.
The ideal candidate will have experience in call centres or customer service roles. They will be able to work under pressure in a fast-paced environment and solve problems while following clear guidelines and rules.
A customer service professional with excellent communication skills is required. They must be able to communicate effectively and sensitively with a diverse range of people.
Required Skills:
* Excellent communication and interpersonal skills
* Ability to work under pressure in a fast-paced environment
* Intermediate computer literacy skills
* Problem-solving skills
This role offers a unique opportunity to develop your customer service skills and career in a dynamic industry.
Benefits:
* Competitive salary
* Opportunities for career growth and development
* Discounts on retail products
About This Role:
This role involves working in a fast-paced customer service environment. You will be responsible for providing excellent customer service to our clients and resolving any issues that may arise.