As a key player in global logistics, you will play a vital role in orchestrating the movement and shipment of export consignments from origin to destination. Your primary responsibility will be to compile, complete, and verify required documents in accordance with company policy and external regulations.
Key Responsibilities
* Process export sea shipments efficiently to meet customer expectations and performance indicators.
* Deliver exceptional customer service and foster long-lasting relationships.
* Collaborate closely with the Export Sea team to ensure accuracy and efficiency in all aspects of the job.
* Follow established Standard Operating Procedures (SOPs), customer instructions, and management directives at all times.
* Build and maintain strong partnerships with customers, suppliers, and service providers.
* Enter data accurately into CargoWise One and effectively manage Export Control Notifications (ECNs) and Purchase Release Authorizations (PRAs).
About You / Qualifications
* Possess excellent communication skills, with the ability to influence and resolve conflicts effectively.
* Calm under pressure and confident in managing complex challenges and situations.
* Detail-oriented with a focus on precision, meeting deadlines, and ensuring accuracy in all tasks.
* Analytical thinker with strong problem-solving skills and the ability to adapt to changing circumstances.
* Proficient in using CargoWise One, Microsoft Office, and familiar with relevant industry regulations, including RACA, IATA, and Dangerous Goods procedures.