ICT Systems Maintenance Specialist
The ICT systems maintenance specialist plays a pivotal role in ensuring the reliability and sustainability of the school's IT infrastructure to enhance the learning environment.
1. Provide expert technical support and guidance on hardware and software issues, fostering seamless collaboration between staff members.
2. Collaborate with administrative teams to maintain and develop the network system, aligning with school policies and goals.
3. Offer assistance to users regarding software applications and system access, promoting efficiency and productivity.
4. Install, troubleshoot, and maintain information systems and ICT equipment in accordance with established guidelines.
Accurately document and track ICT assets and resources for easy reference and optimization.
Develop, implement, and monitor a replacement plan to ensure continuous service delivery.