This is a Compulsory Third Party Insurance Advisor role with Youi Insurance based in Sunshine Coast, QLD, AU Youi Insurance Role Seniority - junior More about the Compulsory Third Party Insurance Advisor role at Youi Insurance Did you know, in NSW before registering your car, you are required to purchase a Compulsory Third Party (CTP) Insurance policy (CTP/Greenslip) from one of only six insurers. That’s where you come in! The Role of a CTP Advisor is one of variety. You will become part of an fantastic group of people who provide awesome service to our NSW customers with all queries related to CTP Insurance. On any given day, you could find yourself selling policies, making amendments, cancelling policies, and fielding general questions about CTP Insurance in general. If you take on the challenge of being a CTP Specialist with Youi, you will become a subject matter expert. About The Role Full time Monday-Friday role, tailored to our NSW customers Customer-focused role addressing all queries related to CTP insurance Selling policies, making amendments, cancelling policies Listening to customer needs and identify opportunities to add value Exceeding targets and enjoying the benefits Overcoming objections to close the deal Delivering awesome service to our clients About You Passion for providing an exceptional customer experience Drive to excel in a results-focused environment Adaptability and willingness to learn with a solutions-focused mindset Excellent communication and time management skills Don't tick every box? No worries! We understand many skills are transferable, and with every Youi journey unique as you are, we encourage you to apply. About Youi At Youi, we stand out through our awesome customer service, driven by the exceptional people we hire. We celebrate unique personalities, value authenticity, and believe in rewarding work. We value individuals who are passionate about customer satisfaction, enjoy finding creative solutions, and want to be part of a supportive and engaging team. Perks And Benefits Great work/life balance with set start/finish times 22 days annual leave, plus volunteer leave, and yearly salary reviews Career progression opportunities – we believe in promoting from within Paid induction training and ongoing career development An awesome work culture that encourages creativity and celebrates diversity An award-winning reward and recognition program Ideally located surrounded by numerous eatery and retail options Discounted insurance products Discounted gym memberships through Fitness Passport Free skin checks, flu jabs, and wealth mastery sessions Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing End of trip facilities Casual dress code Ready? Join our mission to revolutionise the insurance industry by putting the customer first. Apply now to be part of our growing success story! Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Youi Insurance team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Selling policies ❓ Addressing queries Exceeding targets Key Strengths Customer service ️ Communication skills Adaptability ⏳ Time management Sales skills Problem-solving A Final Note: This is a role with Youi Insurance not with Hatch.