As a Customer Support Specialist, you will be the first point of contact for our residents, families, and visitors, providing exceptional service and support.
The role involves delivering high-quality customer service, managing administrative tasks, handling finance and resident-related matters, and assisting with recruitment and staff support. You will work closely with site operations managers to ensure seamless day-to-day operations.
To succeed in this position, you should have a strong background in customer service and administration, with excellent communication and interpersonal skills. You must be able to work independently, manage multiple priorities, and navigate computer-based systems quickly.
We offer a range of benefits, including salary packaging options, ongoing training and development opportunities, and a purpose-driven organization that values compassion and community.