Senior Product Manager - Payee Validation
Join to apply for the Senior Product Manager - Payee Validation role at Commonwealth Bank
Business Banking (BB) Payments drives CBA’s payment strategy for Retail, Business Banking and Institutional customers, with a focus on delivering exceptional experiences and achieving an NPS of +30. You’ll join the Domestic Payments Crew, reporting to the Chapter Lead for the Value Add stream, and play a pivotal role in shaping innovative payment solutions.
Responsibilities
* Own the end‑to‑end development and management of our Payee Validation services (Confirmation of Payee and NameCheck), including product design, system management and process oversight.
* Drive the CBA Payee Validation roadmap, focusing on commercialisation and market adoption.
* Engage with scheme bodies to influence Australia’s payments strategy and ensure compliance with regulatory and scheme obligations.
* Design features and enhancements that meet market needs while maintaining compliance and risk controls.
* Monitor product performance, assess risks and competitor offerings, and implement controls to mitigate any issues.
* Deliver strategic projects that meet genuine customer needs and mitigate risks.
Qualifications
* Proven experience: 5+ years in payments, banking, and product management.
* Strong track record in developing and executing product roadmaps.
* Experience engaging with industry and scheme bodies.
* Exceptional communication and stakeholder management skills.
* Proactive risk mindset and ability to lead without direct authority.
* Comfort interpreting complex legal and regulatory documents and applying them practically.
* Problem‑solving capability and comfort with technical complexity.
* Deep knowledge of payment products, policies, systems, and the broader payments industry.
Benefits
* Hybrid working environment – flexibility to balance office and remote work.
* Opportunities for career growth across the organisation.
* A culture that values innovation, collaboration, and challenging the status quo.
If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 09/01/2026
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