1 day ago Be among the first 25 applicantsThis range is provided by CMR Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$140,000.00/yrDirect message the job poster from CMR RecruitmentCMR Recruitment is seeking a Technical Account Manager to be the client facing lead for software partners. This exciting role is responsible for software integration product, software integration partner relationships and projects, team coordination, and other product initiatives.The client is a growing and profitable Payments Fintech seeking a motivated account manager with an excellent understanding of technology and API software integrations. You will oversee the Go Top market Strategy for new partners as well as having responsibility for Partner Success of a suite of existing partners.Reporting directly to the CTO, this role is part of both the product and technology teams, and the individual will play a key role in supporting new business opportunities. You will be the key contact for new technical initiatives and coordinate the various partners to ensure timely implementation.It is an ideal role for someone with excellent communication skills and a strong technical proficiency who loves seeing new initiatives being brought to life. You are the glue between the external partners and the internal teams. You love diving deep into new initiatives, technology enhancements, and other improvements. You get great job satisfaction from solving problems and making an impact.This is a newly created position because of the recent sale of this successful FinTech to a venture capital group,ResponsibilitiesGo to market execution of product and integrated solutions used by third party software partnersOversee the implementation of product initiatives, tech enhancements, and operational improvementsIntegration partner relationship management – to grow usage and partnership scopeTechnical integration concept mapping and support – in conjunction with Technical Product SpecialistsPartner success and growth – existing partner growth and development, pre-salesProactive Account management – regular partner contact, reviews and needs assessmentsTeam coordination – coordinate technical integration specialist team, and integration projects to ensure the delivery of successful demonstrations and partner integrationsPartner advocacy – gather and communicate needs and wants to influence strategies and roadmapTechnical documentation – draft, update and enhance API integration documentationPartner communication – regular update communication, change notificationsSkills and Experience:Excellent understanding of technology and API software integrations.Minimum 4 years’ experience in technical specialist, technical account management role.Strong relationship and account management skills.Ability to run with initiatives, and experience with implementation of initiatives.Strong understanding of sales, business development and commercial processes.Excellent communication skills with ability to successfully interact with internal and external stakeholders in a proactive manner.Experience in Payments, Financial services, SASS industries is highly desirable.Working RelationshipsExternal relationships: software partners, technical suppliers, key clients, acquirers, and banking partners.Internal relationships: implementation and product teams, IT developers, finance, marketing, sales, and support.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales, Business Development, and Information TechnologyIndustriesStaffing and Recruiting and Financial ServicesReferrals increase your chances of interviewing at CMR Recruitment by 2xGet notified about new Technical Account Manager jobs in Sydney, New South Wales, Australia.Manager, Technical Account Management APJNational Manager - Technical Support Division (Automotive)IBM Apptio Cloudability Technical Account ManagerNorth Ryde, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 months agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 8 hours agoSydney, New South Wales, Australia 3 weeks agoCustomer Success Manager - Industrial Digital SolutionsSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoAssociate Manager, Technical Customer SuccessSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 hours agoKey Account Manager - Business DevelopmentSenior Customer Success Manager, Public SectorSydney, New South Wales, Australia 4 days agoSenior Customer Success Manager - Enterprise (Retail / Hospitality)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSenior Customer Success Manager - Enterprise (Manufacturing)ASSOCIATE MANAGER, TECHNICAL CUSTOMER SUCCESSSydney, New South Wales, Australia 12 hours agoSenior Customer Success Manager, Upmarket - APACSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoCustomer Success Manager II, Scale (FTC)Sydney, New South Wales, Australia 6 months agoSydney, New South Wales, Australia A$70,000.00-A$75,000.00 3 weeks agoNorthern Beaches, New South Wales, Australia 3 weeks agoPyrmont, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoWe’re unlocking community knowledge in a new way. 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