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Customer service team lead

Sydney
beBeeSupervisor
Customer Services agent
Posted: 1 August
Offer description

Job Description

As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department.

Leading by example, you will coach and develop your team to deliver great in-store experiences. As a Department Supervisor, you will be responsible for:

* Modeling exceptional customer service, every customer, every time
* Supporting and guiding the team to deliver exceptional service and a 'service over task' environment
* Actively gaining, maintaining and sharing product & brand knowledge for your department
* Supporting the management team to improve financial performance within your department
* Working with the back of house team to ensure product availability
* Upholding company standards and delivering store visual excellence

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