Protect lives and property every shift. Join a team that responds to critical events across Australia and delivers calm, professional support when it matters most.
About Chubb Fire & Security
Chubb Fire & Security Australia is a leading provider of fire safety and security solutions and part of the API Fire and Security group of companies. Our purpose is simple and powerful: PROTECT PEOPLE FIRST—and we're proud of a culture focused on building great leaders.
The Role
Based at our Jandakot Monitoring Centre, you'll be part of a 24/7 operation that manages alarm events and coordinates timely responses for customers across multiple states.
What You'll Do
* Monitor and respond to fire alarm events and inbound/outbound calls.
* Liaise with customers, emergency services, technicians, security guards and facility managers.
* Complete accurate administrative tasks covering all facets of alarm monitoring.
* Log after‐hours job requests and schedule/dispatch technician jobs.
What You'll Bring
* Proven customer service experience, ideally in a contact centre environment.
* Strong communication skills and computer literacy.
* Calm, professional manner with strong attention to detail.
* Ability to work autonomously and as part of a team.
* Willingness to work a 24/7 rotating roster.
Roster, Status & Pay
* Rotating 4‐on/4‐off, 12‐hour shifts (four days, four off, four nights, four off).
* Projected earnings $72,000–$82,000 per year.
Benefits & Growth
* Excellent work–life balance.
* 5 weeks annual leave + overtime opportunities.
* Full training and career progression opportunities.
* Global organisational stability.
* Access to Chubb Hub employee discount platform.
Compliance & Pre‐Employment
* Criminal History Police Clearance.
Inclusion & Belonging
We welcome applicants from all backgrounds including First Nations people, people with disability, LGBTIQA+ communities and all cultural and language backgrounds.
How to Apply
Submit your CV and cover letter. If referred by a Chubb employee, ask about our Employee Referral Program.
Location
Jandakot, Perth — free parking onsite and close to Cockburn Shopping Centre, public transport, and freeway access.
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