This role is perfect for individuals who are detail-oriented and possess excellent teamwork and communication skills. The ideal candidate will have experience in product administration, pricing, inventory management, and flight estimations.
About the Role
We are seeking a dynamic Product Coordinator to support our Product Managers with day-to-day product administration. This fast-paced role involves hands-on administration of the full product lifecycle, from product build and maintenance to trip evaluation.
The successful candidate will be responsible for coordinating accurate product load on systems and websites, assisting with pricing and inventory management, reviewing advertising material and customer travel documentation, and communicating product updates with internal sales and marketing teams.
In this role, you will also assist internal teams with product Q&A and timely delivery of passenger manifests and travel documentation, liaise with suppliers before and during trips to ensure smooth tour operations, and conduct post-tour quality evaluation and escalate customer feedback.
Key Responsibilities
* Support Product Managers with hands-on administration of the full product lifecycle
* Coordinate accurate product load on systems and websites
* Assist with pricing, inventory management, and flight estimations
* Review advertising material and customer travel documentation
* Communicate product updates with internal sales and marketing teams
Requirements
To succeed in this role, you will need:
* Exceptional attention to detail
* Proficiency in Microsoft Excel, GDS, and travel systems
* Excellent teamwork and communication skills
* Strong work ethic and time management skills
* The ability to adapt to fast-paced environments and change
Benefits
You will thrive in our supportive and close-knit team environment, where you can develop your skills and knowledge through ongoing learning and development power-ups and skill sharpening. You will also enjoy access to industry-leading health and wellbeing programs, financial advisors, and social events to promote networking and celebration of wins.
What We Offer
We offer a range of benefits, including:
* Become a high-performing touring expert and qualify for sponsored 'familiarisation trips' to exciting destinations
* Chart your course for growth with ongoing learning and development power-ups and skill sharpening
* Say no to full price Nab discounts on travel and more thanks to our sweet rewards program
* Access to industry leading health and well-being programs and financial advisors
* Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
* Enjoy social events to promote networking, celebration of wins, and sometimes just for fun
* Take volunteer leave as part of giving back to the local community