Job Title: Claims Specialist
About the Role:
We are seeking a highly motivated and experienced professional to assist in processing insurance claims, providing superior customer service, and collaborating with various stakeholders.
Main Responsibilities:
- Processing and raising of insurance claims
- Handling inquiries from internal and external clients
- Managing transfers and records maintenance
- Resolving disputes and handling queries
- Ensuring seamless communication with stakeholders
Benefits:
- Comprehensive training program for continued growth
- Access to our employee recognition scheme
- A fun and collaborative work environment with team-building activities
- Generous paid leave on birthdays
Requirements:
- Previous experience in contact centres or similar roles
- Proficiency in administrative tasks and software systems
- Strong commitment to delivering excellent customer service
- Excellent time management and problem-solving skills
- Ability to adapt to changing situations