* Job Title: Accreditation Support Officer
* Location: UniSC Sunshine Coast, Sippy Downs, Level 5
* Full-time (36.25 hrs per week), ongoing appointment
The Opportunity
We are seeking a highly organized and detail-oriented Administrative Professional to play a vital role in supporting Accreditation and Curriculum activities across all schools at UniSC.
You will coordinate program reviews, manage accreditation submissions, facilitate site visits, and assist with course changes and committee functions. This dynamic role requires strong collaboration with university staff, external accreditation bodies, and Senior Accreditation Officers, as well as a solid understanding of UniSC's structure, programs, and curriculum processes.
Please note, while this role is primarily based at UniSC's Sunshine Coast campus, occasional travel to other UniSC campuses may be required to support administrative needs. Therefore, flexibility and a current driver's license are essential.
Your Key Responsibilities:
* Provide high-level administration support to ensure the efficient coordination of program reviews, external accreditation, course changes and committee support;
* E nsure compliance with relevant policy and procedures governing curriculum and accreditation;
* Support the Team Leader and Senior Accreditation Support Officers with various accreditation and curriculum tasks, ensuring compliance and contributing to the team's overall effectiveness and performance;
* Deliver high-quality customer service to support schools with accreditation and curriculum, ensuring an outstanding customer experience aligned with the University's strategic imperatives; and
* Enhance processes using a continuous improvement and best practice ethos.
About You
You are an experienced administrative professional with a strong customer focus, skilled at handling telephone, email, and in-person enquiries with professionalism and efficiency. Your excellent stakeholder engagement skills enable you to liaise effectively with diverse internal and external contacts, ensuring seamless communication and collaboration. With a keen ability to interpret and apply policies and procedures, you provide valuable administrative support, including committee coordination, agenda preparation, document distribution, and follow-ups.
You will possess:
* Completion of a degree, or an equivalent combination of relevant experience and/or education or training;
* Effective verbal and written communication skills, particularly in relation to explaining administrative requirements and processes effectively and preparing clear and concise written materials;
* Committee support skills such as preparing agendas, distributing papers, and ensuring further action and follow up;
* Excellent computer literacy including the ability to use Microsoft 365 cloud-powered productivity platform that incorporates a suite of apps and services;
* Demonstrated experience maintaining confidentiality, handling sensitive matters discreetly, exercising good judgement, taking initiative and problem solving; and
* Flexibility and resilience to change in times of uncertainty.
Why UniSC?
* Collaborative, passionate and welcoming culture;
* Modern teaching & research facilities;
* Professional development and career pathway opportunities;
* We are a proud recipient of the prestigious Athena SWAN Bronze Award;
* Flexible work arrangements & generous leave options;
* Salary packing options + 17% Super;
* EAP, fitness passport & discounted private health.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success.