Brightwater Paediatrics – Mountain Creek, Sunshine CoastPart-time | 30 hours per week | Above Award rates
Brightwater Paediatrics is looking for a warm, organised and professional Medical Receptionist to join our friendly clinic in Mountain Creek on the Sunshine Coast.
Brightwater Paediatrics is a family-centred paediatric practice, supporting children, young people and their families while helping our clinicians deliver exceptional care.
If you enjoy helping people, thrive in a busy environment and take pride in creating a welcoming experience for patients, we would love to hear from you.
About the Role
As the first point of contact for families, you will play a key role in ensuring our clinic runs smoothly and patients feel welcomed and supported from the moment they arrive.
This role combines reception, administration and patient coordination within a supportive and collaborative team environment.
Permanent part-time hours (30 hours per week) are spread across 4–5 days, with some flexibility to suit the right candidate.
Key Responsibilities
* Welcoming children and families and creating a calm, friendly clinic environment
* Managing appointment bookings, confirmations and schedule changes
* Answering phone and email enquiries in a professional and helpful manner
* Maintaining accurate patient records and data entry
* Processing payments and assisting with billing and Medicare administration
* Coordinating referrals and correspondence with doctors and hospitals
* Supporting clinicians and the administration team with day-to-day clinic operations
About You
We're looking for someone who is kind, organised and enjoys creating a welcoming and supportive experience for children and their families.
You will ideally have:
* 5 years' experience in a reception or administration role (medical experience highly regarded)
* Excellent communication and customer service skills
* Strong organisational skills, ability to confidently multitask with strong attention to detail
* Confidence using computers and practice management systems (Xestro system experience preferred but not essential)
* A calm and professional approach in a busy clinical environment
* A caring, patient-focused attitude
Why Join Brightwater Paediatrics?
* Strong remuneration package - above award rates, reflecting our commitment to valuing our team
* Work alongside highly experienced paediatric specialists who are deeply committed to providing exceptional care for children and their families
* Be part of a supportive and collaborative team that values kindness, professionalism and teamwork
* Enjoy meaningful work, helping children, young people and their families feel supported during important healthcare moments
* Join a well-established specialist paediatric clinic known for its compassionate and family-centred approach to care
* Gain valuable experience and develop your skills within a specialist medical environment
* Work in a beautiful Sunshine Coast location in Mountain Creek, with convenient access and parking
Our clinic values kindness, teamwork and creating a welcoming experience for every child and family who walks through our doors.
How to Apply
Click Apply and submit your resume and a short cover letter. In your cover letter, please briefly tell us:
* 1. Why you are interested in working in a paediatric clinic.
* 2. What you believe makes a great patient experience for children and their families.
Applications will be reviewed as they are received and only shortlisted candidates will be contacted.
For a copy of the position description, please email: selenge@happyhumansconsulting.com.au (email preferred, no phone calls please)
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