CrowdStrike is a global leader in cybersecurity, protecting people, processes and technologies that drive modern organizations. Since 2011, our mission remains to stop breaches, redefining modern security with the world's most advanced AI-native platform. Our customers span all industries and rely on CrowdStrike to keep their businesses running, communities safe and lives moving forward. We are a mission-driven company that provides flexibility and autonomy for career growth. We're looking to add talented CrowdStrikers who are passionate, innovative and customer-focused.
About the Role:
Directly sells enterprise security software solutions across the breadth of the company's products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts. This field sales role has primary accountability for the company's relationship within existing accounts after transfer of ownership from new business Regional Sales Managers and the Customer Success team. The role is responsible for cross-sell and up-sell of CrowdStrike products, including flexible licensing models (e.g. Falcon Flex), and renewal preparation and renewal execution for assigned accounts. The role collaborates with internal teams (new business Regional Sales Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel / Alliances sales teams, Finance and Customer Support) and external parties such as Alliance and Channel Partners.
Additional Locations: Please note any additional posting locations here, including Remote
What You'll Do:
* Owns the growth and retention of existing accounts through cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers.
* Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike's solutions to customer business requirements.
* Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal.
* Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal.
* Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption.
* Timely documentation within CRM / Marketing software of customer contact and activity data is required of the role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
* Promotes CrowdStrike's products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
* Provides customer feedback to internal stakeholders for product, systems, and process improvements.
* Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position.
* At this level, incumbents will have expert-level knowledge of selling the company's products and services.
* Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
* Incumbents routinely sell-to and interact with executive-level customer decision makers, to include up to CXO levels.
What You'll Need:
* Preferably, Cybersecurity industry experience – you understand the threat landscape, security solutions, and customer pain points authentically
* Essential - Proven tenure with tier-1 security and SaaS platform vendors; you bring stability, credibility, and a track record of sustained success
* Demonstrated quota attainment and consistent sales performance in competitive enterprise environments
* Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
* Deep industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives.
* Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
* Complete, "big-picture" understanding of the business and technical contexts of key account opportunities.
* Driven, self-starter who exudes leadership on account set and compels others to get on board.
* Fully adept at consultative effectiveness and establishing trust with internal and external customers.
* Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company\'s products.
* BA/BS or equivalent educational background is preferred.
* Minimum 8+ years of relevant professional experience.
Benefits of Working at CrowdStrike:
* Market leader in compensation and equity awards
* Comprehensive physical and mental wellness programs
* Competitive vacation and holidays for recharge
* Paid parental and adoption leaves
* Professional development opportunities for all employees regardless of level or role
* Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
* Vibrant office culture with world class amenities
* Great Place to Work CertifiedTM across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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