4 days ago Be among the first 25 applicantsBreatheSafe is a proud Australian and US based company that strives to develop, manufacture and sell world leading dust control and air quality solutions to any industry that is exposed to dust or airborne contaminant, both locally and internationally. Following exciting growth plans, we are looking for a Product Support Specialist to join our team in BrisbaneAbout the Role:We’re seeking a trade-qualified technician, engineer, or HVAC specialist to provide on-site technical support, product training, and system audits for our cabin air quality systems—primarily in the mining sector.This role will involve frequent travel to mine sites and remote customer locations across Australia. You’ll be the go-to expert for system performance, diagnostics, and customer support.This role involves:Diagnose and resolve technical issues in BreatheSafe systemsSupport the installation, commissioning, and operation of air quality equipmentDeliver technical training and conduct field audits to assess system performance and complianceLiaise with mine site personnel, including maintenance teams, hygienists, and superintendentsCollaborate with engineering teams to troubleshoot and enhance product functionalityMaintain detailed service and audit records and contribute to internal knowledge sharingAbout You:To thrive in this role you'll combine a mix of technical expertise, problem-solving skills, and a commitment to customer satisfaction.You’ll bring:Trade or engineering qualifications (HVAC, mechanical or auto-electrical)Field experience in the mining, earthmoving or heavy equipment industrySolid troubleshooting and problem-solving skills (with both hardware and software)Hands-on experience with fixed or mobile plant equipment (advantageous).Excellent communication skills for guiding customers through product installation, commissioning & usage.Confidence delivering product training and conducting site auditsWillingness and availability for regular travel to mine sitesProven ability to collaborate with technical teams and maintain customer relationshipsExperience creating training materials, technical documentation, and delivering presentations.Motivation to stay up to date with product trends and contribute to ongoing improvementsFamiliarity with managing technical bulletins and internal documentation processesHours of Work:Monday to Thursday: 6.30am – 3.45pmFriday: 6.30am – 12.30pmEnjoy every second Friday off for a long weekend!Flexibility Required: While standard hours apply, occasional adjustments may be needed to meet business demand.What We’re Offering:Supportive Team Environment: Collaborative culture with a strong focus on development.Realistic Work Targets: Achievable goals to support a positive work-life balance.Team Events: Weekly BBQs and monthly birthday celebrations.Learning & Development: Extensive support for learning new skills and growing within the role.Employee Assistance Program (EAP): Access to personal and family support.9-Day Fortnight: Enjoy flexibility that supports your lifestyle.BreatheSafe Culture:Respect is the key to our culture – We believe that if we all respect each other and work safely, efficiently, we will all go home happy and proud of our achievements.We are passionate about our work and our values, always striving to uphold the highest standards.We set realistic targets to keep our team motivated and on track.We invest in developing our team members, providing extensive support for learning new skills and career growth.Team work is the best workJoin Us and Make an Impact!Bring your hands-on technical skills and mining industry experience to a company that values your work and supports your career growth.Apply now to grow with BreatheSafe.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Product Management, and TrainingIndustriesMining, Oil, Gas, and Mining, and Industrial Machinery ManufacturingReferrals increase your chances of interviewing at BreatheSafe by 2xSign in to set job alerts for “Product Support Specialist” roles.Brisbane, Queensland, Australia A$70,000.00-A$75,000.00 2 weeks agoBrisbane, Queensland, Australia A$70,000.00-A$80,000.00 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia A$90,000.00-A$130,000.00 3 weeks agoAGSVA Cleared Integrated Logistics/Product Support (ILS/IPS) (Brisbane) - EOIBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 4 days agoGeneral Imaging Ultrasound Product Sales Support (Northern Zone)Herston, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 7 hours agoCustomer Support & Search Consultant (casual)Brisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoStapylton, Queensland, Australia 2 weeks agoStapylton, Queensland, Australia 2 weeks agoAGSVA Cleared Non-Technical Project Management & Support (Brisbane) - EOIBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoFortitude Valley, Queensland, Australia 2 weeks agoFortitude Valley, Queensland, Australia 1 day agoAGSVA Cleared Technical Project Management & Support (Brisbane) - EOIBrisbane, Queensland, Australia 2 weeks agoFortitude Valley, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoWe’re unlocking community knowledge in a new way. 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