Who We Are
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service, while promoting a supportive and positive culture for our team. Our team supports equality and diversity, reflected across all departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX-listed company with a goal to become Australia's largest convenience retailer. Combining Viva Energy Australia's extensive network of over 1,000 locations with SMGB's wholesale tobacco distribution, we are able to offer our products and services on a large scale.
This is an exciting time to join us as we aim to reshape the retail landscape in Australia.
More About You - Assistant Store Manager
As part of the management team, you will support the Store Manager in daily operations. Your confidence, energy, and passion for customer service will inspire your team to meet store goals.
Key Responsibilities Include
1. Assist and support the Store Manager in all aspects of store management, including:
* Visual Merchandising
* Store Administration
* Training & coaching new team members
* Delegating and managing the team
* Providing leadership and guidance
1. Maintain a clean, organized, and attractive store front
2. Ensure compliance with health and safety regulations
3. Monitor and maintain appropriate inventory levels
4. Deliver energetic customer service with a sales growth mindset
5. Assist customers and resolve queries professionally and promptly
The successful applicants will also have
* Strong leadership skills and the ability to connect positively with customers and team members
* Excellent communication and organizational skills
* A friendly, energetic personality
* A commitment to delivering high-quality customer service
* A current or willing-to-obtain police check
If you're passionate about customer service and want to build a career with an iconic brand, Apply Now
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