Overview
Join to apply for the Banking Consultant, Toowoomba QLD role at ANZ
About Us: At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Role details
Role Type: Permanent, Part-Time
Role Location: Shop 69 Clifford Gardens Shopping Centre, cnr Anzac Avenue & James Street, Toowoomba QLD 4350
Work Hours: 25 hours/week
Typical Day: Monday to Friday, 9:00 AM – 2:00 PM (specific start/finish times listed in role description)
Responsibilities
- Provide customers with a seamless branch experience by meeting end-to-end banking needs across transaction activities, needs-based conversations, and education on digital solutions.
- Be part of a collaborative team; act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to uplift in customer engagement and advocacy, creating real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility to ‘know your customer’ from a risk perspective and ensure compliance with ANZ and branch policies and procedures.
What will you bring?
- Exceptional customer focus; retail experience is an advantage.
- Experience using and promoting technology; working knowledge of digital channels is an advantage.
- Ability to multi-task and adapt to change and ambiguity.
- Willingness to work in a team-oriented team environment.
- Sound understanding of compliance; excellent communication and interpersonal skills.
You’re not expected to have 100% of these skills. At ANZ, a growth mindset is central, so if you have most of these things in your toolbox, we’d love to hear from you.
Why join us
From the moment you join ANZ, you’ll be doing meaningful work that helps people and communities thrive. You’ll have resources, opportunities, and support to take the next big step in your career. ANZ values diversity and offers flexible working arrangements and benefits including health and wellbeing services and discounts on selected products and services from ANZ and more. ANZ is committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone. If you require adjustments to the recruitment process or role, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
How to apply
You can apply for this role by visiting ANZ Careers and searching for reference number.
Job Posting End Date
29/09/2025, 11:59pm (Melbourne, Australia)
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