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Tenancy relations officer

Newcastle
HOME IN PLACE (AUSTRALIA) LIMITED
Posted: 16 December
Offer description

About Us and The Role

Home in Place envisions a future where everyone has access to safe, affordable housing within sustainable communities. Our mission is to provide homes, empower individuals, and support long-term tenancy stability. We integrate tenancy and property management with tailored support services to help individuals maintain secure housing and enhance their social and economic well-being.

Home in Place is a recognised Employer of Choice through the Australian Business Awards for 8 consecutive years and we encourage and support workplace diversity.

We foster a culture of innovation and offer a range of benefits such as:

* No after hours or weekend work
* Access to a pool car for your work schedule - no using your own car to get to and from properties and events
* General Salary packaging of $15,899 per FBT year, plus other packaging options
* Paid Birthday leave
* Yearly training allowance and paid study leave
* Free, confidential counselling services via our EAP
* Discounted gym membership
* Annual flu prevention program

About You

You will have proven experience in supporting individuals experiencing or at risk of homelessness, with expertise in tenancy management across the private, public, or community housing sectors. Your in-depth understanding of relevant tenancy legislation will enable you to advocate effectively for clients facing housing instability. You will have the skills, ability, and commitment to engage with people from diverse backgrounds, adopting a proactive and person-centered approach. Strong interpersonal and problem-solving skills, along with a compassionate and client-focused mindset, will be essential in providing high-quality support to those in need.

Ideally, you will possess:

* Current or previous social/community housing/tenancy management experience
* Experience in preparing for and representing at the NSW Civil and Administrative Tribunal;
* Strong administrative skills, including experience using a variety of CRM software;
* Experience in working with clients with complex needs;
* Demonstrated highly developed organisation skills and the ability to undertake tasks independently;
* Current drivers licence

Applications reviewed on receipt.**At Home in Place, we are committed to upholding our values of sustainability, empowerment and collaboration. Our hiring process focuses on merit, skills, and potential, ensuring that each candidate is evaluated fairly and objectively. We welcome applicants regardless of age, gender, race, ethnicity, religion, disability, or any other characteristic protected by law. Our goal is to create a workplace that not only respects but also celebrates the unique perspectives and talents of each individual.

Home in Place is committed to upholding the highest standards of child protection, including fostering a safe and secure environment for all children.

Please note, agency referrals will not be accepted for this role.

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