Full Time Assistant Store Manager – Tweed City
Join Telstra, an iconic Australian brand with a global footprint. We’re hiring an Assistant Store Manager (Full‑time) to join our team at the Tweed City store.
What we offer:
- Store performance‑related commission
- 30% off Telstra services
- Telstra mobile and SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
As an Assistant Retail Store Manager, you’ll:
- Oversee the induction of your new team members
- Coach the store’s team to meet (and exceed) store targets
- Help support your team with customer query escalations
- Be the Store Manager’s right‑hand person, stepping up to act as Store Manager when needed
- Execute business initiatives in store to meet financial and customer key metrics
- Act as team cheerleader – leading from the front and helping to motivate the team, fostering an awesome store culture
- Organise the store floor and team’s work schedules to meet customer demand
About you:
- You have previous experience in a retail leadership / assistant management role
- You’re able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success
- You lead from the front and are able to influence and build rapport with a diverse and varied team
- You’re able to resolve customer issues with your eyes closed and can put a creative spin on problem‑solving
- You’re an excellent communicator who can help support the Store Manager in taking team members through change
What’s next?
After you submit your application, the next step is a video assessment supported by our partner HireVue. Please keep an eye out for the email to move your application along swiftly.
Why Telstra?
We’re committed to diversity, inclusion, and a safe workplace. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a culture where everyone is secure and can thrive. We offer flexible working arrangements and support reasonable adjustments to help you participate equitably in the recruitment process.
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