We are seeking professional, self-motivated, driven, and enthusiastic individuals to join our team at our luxury hostel/Boutique Capsule Hotel on the Royal Mile with CoDE - The CoURT.
About CoDE
CoDE offers high-quality accommodation with a mix of double and multi-share Pod bedrooms. We are a Capsule Hotel located just off The Royal Mile, opened in August 2019, featuring over 200 beds, communal kitchens, and social areas, all designed to high standards within a historic building. Our original site on Rose Street has been one of Edinburgh's top-rated accommodations for seven years.
Who You Are
We’re looking for someone passionate about maintaining high standards as our CoDE family grows.
Role and Responsibilities
You should be flexible and willing to work various shifts including day and night reception, housekeeping, and food & beverage service. Night shifts may vary, and flexibility is appreciated to gain comprehensive experience across all aspects of the business.
Responsibilities include but are not limited to:
Front of House (Day/Night)
Welcoming and caring for guests
Checking guests in and out
Upselling food & beverage, including making coffees with our Barista machine
Bar work, including beer, whisky, and gin sales
Kitchen assistance and food running
Running guest events
Responding to guest comments and feedback
Processing card payments
Selling tours and products to enhance guest experience
Responding to requests, calls, emails, and reviews professionally
Completing necessary reports, such as lost property logs
Housekeeping
Maintaining high cleanliness standards
Managing linen deliveries, making beds, and cleaning rooms and bathrooms
Cleaning common areas and kitchens
Preparing guest rooms for arrivals
Caring for the Building
Adhering to health and safety policies
Ensuring doors are locked and reporting maintenance issues
Handling lost & found items
Keeping guest areas clean and tidy
Providing feedback on guest comments
Rewards
Opportunities to be part of an innovative and growing brand that welcomes new ideas
Free stays: Up to 5 complimentary overnight stays annually for you and a guest, subject to availability and conditions
Family & Friends Discount: Up to 30% off at CoDE and Destiny properties across 7 stays annually
Birthday Vouchers: Celebrating your special day with a token of appreciation
Employee Recognition: Regular acknowledgment of achievements through communication channels
Tour Partnership Program: Discounts on city tours with our partners
Staff Food & Beverage Discounts: 20% off all food and drinks
Team Events: Regular gatherings and team-building activities
Volunteering Days: Up to one paid day per year for external volunteering, with management approval
If you believe you are a good fit, please send your CV and a cover letter explaining why you want to join our team.
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