Are you passionate about delivering exceptional service in a fast-paced IT environment?
About the Role
We're seeking a highly skilled Desktop Support Specialist to join our team. As the backbone of end-user support, you'll troubleshoot various operating systems, assist with hardware installations, and ensure that all users have the tools they need for success.
Responsibilities
* Troubleshoot software and hardware issues on Windows and Mac operating systems
* Assist with hardware installations and upgrades
* Provide technical support to end-users via phone, email, or in-person
* Collaborate with other teams to resolve complex technical issues
About You
To be successful in this role, you'll need:
* A strong understanding of Windows and Mac operating systems
* Excellent problem-solving skills and attention to detail
* Effective communication and interpersonal skills
* A passion for delivering exceptional customer service
What We Offer
This is an excellent opportunity for freshers and IT students to start their career. With opportunities for growth and development, you'll be able to build your skills and knowledge in a collaborative environment.