The Role of a Retail Supervisor
Job Overview
We are seeking an exceptional individual to take on the role of a Retail Supervisor, leading and developing our retail team to deliver outstanding customer service and drive sales. As a key member of our leadership team, you will be responsible for implementing and championing retail strategies that meet and exceed our standards.
Key Responsibilities
* To lead, motivate, coach and develop a high-performing retail team.
* To provide exemplary customer service, sales and communication skills, ensuring a positive shopping experience for all customers.
* To build and maintain effective relationships with internal and external stakeholders, including colleagues, customers and suppliers.
* To manage and maintain visual merchandising standards, including creating engaging displays and maintaining store presentation.
* To have a proven ability to support in managing safety procedures, working closely with Store Manager as required.
Requirements
* Demonstrated ability to support in managing, motivating, coaching and leading a team.
* Exemplary customer service, sales and communication skills.
* Proven ability to develop, build and maintain effective working relationships with internal and external stakeholders.
* Strong experience and understanding of merchandising and store presentation.
* Creative flair when developing and setting up displays.
* Effective written and verbal communication skills.
* Sound mathematical and literacy skills.
* Basic computer literacy, able to use MS Office suite.
* Hold a valid driver's license.
* Have the physical capacity to perform the duties of the role (including handling products of a heavy nature).