About Luxe Cosmetic Clinic
Luxe Cosmetic Clinic is a premier medical aesthetic clinic led by experienced medical professionals. We are committed to delivering high-quality, safe, and personalised aesthetic services within a luxury environment.
At LUXE, client experience is at the heart of everything we do. Our front desk team plays a vital role in creating a professional, welcoming, and well-organised clinic environment.
About the Role
We are seeking a professional and service-oriented Front Desk Receptionist to join our clinic team. This role is essential to the daily operation of the clinic and the overall client experience.
This position does not involve any medical judgement or clinical decision-making. All duties are performed under clinic procedures and management guidance.
Key Responsibilities
* Greet and assist clients in a professional and friendly manner, maintaining a positive waiting area experience
* Answer incoming calls, manage basic enquiries, record messages, and transfer calls as required
* Assist new clients with completing registration and intake forms accurately
* Support consultants with payment processing according to clinic procedures
* Assist with document preparation and signature processes (non-medical and non-financial advice only)
* Maintain front desk, waiting area, and refreshment areas in a clean and organised condition
* Prepare daily front desk amenities such as tea, water, fruit, and reception supplies
* Assist with appointment coordination and non-clinical documentation
* Receive, send, and register courier deliveries
* Support basic administrative and logistics tasks related to front desk operations
* Assist with approved marketing or in-clinic promotional activities
* Work collaboratively with consultants, doctors, nurses, and management
Essential Requirements
* Strong customer service and communication skills
* Bilingual proficiency in Mandarin or Korean and English is a strong advantage
* Professional presentation and friendly manner
* High attention to detail and sense of responsibility
* Ability to multitask in a fast-paced, premium service environment
* Previous experience in reception, hospitality, or customer service is preferred
* Ability to work as part of a team and follow clinic procedures
Why Join Luxe Cosmetic Clinic
* Work in a luxury, medical-led aesthetic clinic
* Professional, supportive, and structured work environment
* Training provided for clinic systems and procedures
* Exposure to high-end clientele and premium service standards
* Opportunities for long-term career development
How to Apply
If you are an enthusiastic and professional individual with a passion for excellence and believe you can represent Luxe Cosmetic Clinic with distinction, we warmly invite you to apply.
Please send your resume and a brief cover letter
职位类型:全职, 兼职
薪资: 每小时$26.00起
预计小时数:每周 24 – 40
工作语言:
* Mandarin or Korean (首选)
工作权利:
* 澳大利亚 (必填)
Work Location: 现场办公