Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team. As the face and heart of our prestigious assets, you will be responsible for delivering exceptional customer experiences and building meaningful relationships.
Main Responsibilities:
* Develop and nurture relationships with customers, ensuring that all services meet premium-grade standards.
* Identify and establish partnerships that benefit customers while promoting their products and services.
* Oversee the day-to-day operation and maintenance of customer service standards.
Focal Areas:
1. Engage in activities that foster a sense of community within the asset, including hosting events and providing recommendations.
2. Cultivate strong connections with colleagues and stakeholders to ensure seamless collaboration and effective communication.
Key Strengths:
* A proven track record of success in customer-facing roles, particularly in office, hotel, or hospitality environments.
* The ability to connect with people from diverse backgrounds and build genuine rapport.
* Motivation driven by establishing authentic connections and nurturing relationships.
* Meticulous attention to detail and dedication to following processes.
Why Work with Us?
1. Competitive compensation package and opportunities for career advancement.
2. A comprehensive benefits program, including work-life balance and paid time off on public holidays.
3. A thriving work environment that promotes recognition and rewards outstanding contributions.
4. Hassle-free wardrobe and convenient dry-cleaning services.
5. Access to cutting-edge buildings and a dynamic workplace experience.
This role requires periods of walking, standing, sitting, and/or manual handling. If you possess a passion for customer service and community-building, we encourage you to apply and learn more about how your skills will enhance our team.