At TechnologyOne, we deliver enterprise software that transforms how organisations operate, enabling them to focus on what matters most. Our Enterprise Content Management (ECM) solution is a critical part of this, helping customers securely manage, automate, and optimise their documents and information across the entire lifecycle. From compliance and governance through to workflow automation and seamless integration with core enterprise systems, ECM underpins smarter, more efficient ways of working.
With a 99% customer retention rate, we are proud to partner with organisations across Australia and New Zealand to deliver meaningful, long‐term outcomes.
As we continue to scale, we're looking for a Senior Business Consultant to join our New Projects Consulting team, specialising in ECM implementations.
What you'll be doing
1. Working side by side with our customers to implement, configure, and upgrade our best‐in‐class SaaS ERP software solutions
2. Providing hands‐on implementation through the project lifecycle, including:
3. Design verification
4. Reconfiguration
5. Customer support, guidance, coaching
6. Testing support
7. Learning and applying our game‐changing tailored implementation methodologies on all products.
8. Establish and maintain engagement with all customers and internal stakeholders as required.
9. Engage with Consulting Enablement teams to provide any feedback that may assist with the continual evolution of our offering, processes, systems and tools.
10. Complete customer program deliverables on time, within project scope and per the negotiated contract/program particulars.
Basically, you are the face of TechnologyOne to our customers during programs of work, and you will own all the excitement, pressure, and achievement of taking them live!
11. Previous experience with TechOne's ECM product would be highly advantageous
12. Experience working in a consulting capacity with a variety of customer stakeholders
13. High‐level communication and presentation skills, with the ability to influence at all levels including executives
14. Customer‐centric, you're a customer advocate and know how to take a customer on a journey, always delivering a compelling customer experience.
TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community. If you meet a number of the requirements (and not all), we encourage you to submit your application.
Benefits
15. Competitive remuneration package
16. Access to our industry leading employee share plan
17. Salary packaging options
18. Up to 10 days of additional leave via our Purchase Leave program
19. Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
20. We love our team events & celebrate diversity
21. Flexible hours: we are family‐friendly and value life outside of work
22. Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
23. Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
24. Free breakfast and coffee on‐site
25. Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.
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