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Retail: part time customer service

Melbourne
Telstra
Customer Services agent
Posted: 15 December
Offer description

Employment Type
Permanent
Closing Date
3 Oct ******* : 59pm
Job Title
Telstra Retail : Part Time Customer Service & Sales Consultant VICTORIA GARDENS
Job Summary
As a Retail Sales Consultant you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Victoria Gardens store is hiring a Retail Consultant to join the team on part-time basis. Working in a Telstra Retail Store is not just a job, it's an opportunity for tech-curious problem solvers to build a meaningful career within a market-target driven environment within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected faster, better, smarter.
What we offer our team members
Team performance-related commission with your first 2 months guaranteed while you're getting up and running
30% off Telstra services
Continuous training from management to keep enhancing your skills and helping you grow
Telstra SIM card
Exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
What you'll do
As a Telstra Retail Consultant every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game you'll be continually trained up on all the latest cutting-edge tech and knowledge. A progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
About you
You're able to easily build a connection with a variety of new and existing customers.
You can quickly develop customised solutions for customers.
You've got a drive to reach (and exceed) sales targets and KPIs.
You're hungry to learn and grow within the role (and beyond).
You have experience in a customer-facing role
You love being in a fast-paced, busy retail environment where you can spin plates while still providing excellent customer service.
Apply now
After you've submitted your application, our next step is an assessment supported by our partner. Keep an eye out for their email to move things along.
Retail Opportunities at Telstra
When you join our team you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra – talk to us about what flexibility means to you. When you apply you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
#J-*****-Ljbffr

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