As a technical field specialist, you will play a vital role in customer service delivery across multiple nbn technologies.
Key Responsibilities
* Cabling installation including jointing, jumpering and splicing
* Customer premises installation of equipment
* Fault diagnosis and repair of networks and equipment
You'll have the opportunity to work in various environments but predominantly inside customers' premises.
Delivering exceptional customer experience is crucial in this role.
Requirements
* Experience in a similar role or transferable skills from a communication cabling or electrical background
* Excellent customer service skills
* Ability to display honesty and integrity
* Self-management and motivation
* A valid driver's license
We strive for an inclusive and supportive workplace where everyone feels heard and valued.
We champion equal opportunities for all employees and encourage applications from people of diverse backgrounds.
This role requires strong problem-solving skills, adaptability and effective communication.
The ideal candidate will be able to work independently and as part of a team to deliver high-quality results.