Job Description
Create your best future as a Business Manager for the General Manager, Data, Digital & AI, Enterprise Functions
What's the role?
The Business Manager operates as a trusted adviser to the General Manager, Data, Digital & AI, Enterprise Functions, applying strong commercial judgement, advanced problem‑solving capability and a continuous improvement mindset to simplify processes, remove friction and enable the efficient and effective running of the business. The role provides end‑to‑end financial management, planning and forecasting for the DDAI, Enterprise Services portfolio and ensures the disciplined operation of the DDAI, Enterprise Services leadership office.
Working across the enterprise and building strong senior stakeholder relationships, the Business Manager leads core management rhythms, governance forums and decision‑making processes, driving clarity of outcomes, accountability and follow‑through. The role is also accountable for overseeing delivery of employee engagement initiatives and high‑impact communications that support a high‑performing, well‑aligned leadership team.
You will be responsible for:
Strategic Business Enablement Acting as a trusted adviser to the General Manager, Data, Digital & AI, Enterprise Functions, providing strategic insight, structured problem solving and decision support to enable effective prioritisation, execution and performance across the DDAI, Enterprise Services portfolio.
Enterprise Operating Rhythm and Execution Leading the core management cadence for the business, including leadership forums, governance and decision-making processes, ensuring clarity of outcomes, disciplined follow through and efficient running of the leadership office.
Financial Management and Performance Oversight Partnering with Finance to govern end to end financial management, planning, forecasting and performance reporting for the portfolio, translating financial insights into clear implications for business decisions and trade-offs.
Risk, Governance and Control Ensuring appropriate governance, risk and compliance frameworks are embedded and operating effectively, with issues proactively identified, escalated and resolved in line with enterprise expectations.
Senior Stakeholder Leadership and Engagement Building strong, trusted relationships across DDAI and the broader enterprise, influencing at GM and executive level to drive alignment, resolve complexity and deliver shared outcomes.
People Engagement and Communications Overseeing delivery of employee engagement initiatives and high impact communications that support a high performing, well aligned leadership team.
What do I need?
To be successful in this role, you will have experience operating in a Business Manager, Chief of Staff or equivalent role, partnering closely with General Managers or Executives in a complex, regulated environment. Experience in Data, Digital or Artificial Intelligence related businesses is preferred for this role.
Key skills and experience required:
Proven experience supporting GM or Executive level leaders in complex, matrixed organisations
Strong commercial judgement and structured problem-solving capability, with the ability to simplify complexity and improve business efficiency
Demonstrated ability to influence and challenge senior stakeholders with credibility and confidence
Financial management, forecasting and performance reporting experience
Strong governance capability, including leading executive forums, decision papers and outcomes tracking
Ability to delegate effectively and leverage teams to drive outcomes at scale
Exceptional written and verbal communication skills, with the ability to distil complex issues into clear, executive ready insights
Highly developed organisational and prioritisation capability, operating across multiple competing demands
Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .