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Strategic workforce planner - contact center

Melbourne
Serco
Planner
Posted: 14h ago
The role

Serco is looking for a Workforce Planner in City of Greater Dandenong, Victoria. In this role, you will ensure the right people are scheduled for services, manage rosters, and forecast operational needs. The company values employee growth and flexible working options.

Ideal candidates will have experience in workforce scheduling, strong analytical capabilities, and advanced Excel skills. Joining Serco means being part of a supportive culture with opportunities for professional development.

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