About the role
Join us at Bunnings as a Customer Service Team Member and experience the store from the other side of the counter. Our team members are the face of Bunnings and provide friendly, helpful service to everyone who walks through our doors, ensuring every experience counts. We are looking for passionate, energetic team members who are eager to learn and grow in a retail environment.
Benefits
* Team discount at Bunnings and other Wesfarmers brands (Kmart, Target, Officeworks, etc.)
* Free standard OnePass membership
* Access to 100+ exclusive team‐member benefits across health, shopping, travel & stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food & drinks at our Bunnings Cafe
* Traveling store team‐member opportunities
* Paid hourly rate of $28.64 for 18+ years of age
* Flexible hours – morning, day, evening, weekdays and weekends (casual and part‐time available)
What's involved
* Provide customers with the best experience across the store and at checkout registers
* Manage stock efficiently while keeping the workspace clean and tidy
* Join a supportive, inclusive team that makes a difference in the community and has fun doing it
Who we're looking for
* Prior experience in customer service, administration, barista, or plant care/horticulture (bonus)
* A genuine passion for customer experience with energy and enthusiasm
* Ability to approach, connect and confidently interact with customers
* Enthusiasm for learning about products and services and readiness to help across different store areas
* Integrity, safety awareness and commitment to do your best
* Availability to work flexible hours, including late nights, early mornings and weekends
Application Process
* Submit an application and complete an online chat interview (≈20 minutes)
* If successful, participate in an online video interview (≈15 minutes)
* Invite to an onsite meet and greet with leaders (≈20 minutes)
Equal Opportunity
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Please note you must be age 15 or over to apply.
We reserve the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies.
Background checks (police, employment, medical, qualification) may be required. If a police check returns a criminal record, Bunnings will assess the impact on the role.
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