As a technical specialist, you will have a significant impact on cloud platforms and security. You will be responsible for designing, implementing, and maintaining secure and scalable cloud solutions. Your role will involve working closely with clients to identify opportunities to improve their infrastructure maturity.
About the Role
* You will work directly with clients to design and implement repeatable solutions across Azure, AWS, and SaaS ecosystems.
* Plan and maintain existing cloud environments, ensuring performance and alignment to best practice.
Key Responsibilities:
1. Partner with clients to identify areas of improvement in infrastructure, security, and end-user experience.
2. Design and implement secure, scalable solutions across cloud platforms.
3. Maintain and evolve existing cloud environments to ensure performance and cost optimization.
4. Deploy and manage virtual desktop environments for exceptional user experience and governance.
5. Lead projects from 1 day to 3 weeks to ensure timely and budget-friendly outcomes.
6. Provide technical leadership on Azure AD, networking, and Windows workloads.
7. Handle Level 3 escalations for M365, on-premise servers, storage, security, and networking.
8. Refine and uplift security controls; investigate and resolve security incidents.
9. Stay up-to-date with Microsoft Copilot and automation initiatives.
10. Maintain documentation and processes aligned to ITIL principles.
11. Counsel and mentor a team of engineers.
12. Analyze business needs and identify opportunities for workflow or application automation.