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Residential care team leader

Cairns
Southern Cross Support Services
Posted: 8 May
Offer description

Empower the younger generation and make a real difference

As a senior team member, you will lead and mentor a team to ensure clients' success in achieving their goals.

You will have an opportunity to develop and grow professionally in a dynamic and supportive environment.

Southern Cross Support Services (SCSS) is a leading Child Safety provider throughout QLD. Our Children, Youth & Family Services (CYF) team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals.

CYF work in accordance with the Sanctuary Model of Care framework.

Key Responsibilities:

* Be a positive role model and demonstrate attributes that allow children to feel safe, build resilience, and work towards positive future outcomes
* Provide day-to-day care of all children in the residential care setting and participate in appropriate recreational activities for and with the children
* Assist children to learn life skills in a planned and supportive way and focus on the child's positive behaviors through praise and encouragement
* Maintain a high level of confidentiality regarding the children's information and history
* Evaluate and ensure that the residential care site is clean and well maintained by undertaking general household tasks including shopping, cooking, and cleaning
* Lead the team and build a positive team culture, while ensuring a strong focus on delivering quality services to children and young people
* Support the Case Manager with the planning, implementation, and management of strategies to support the needs of children
* Ensure all required documentation is completed by the team in a timely manner
* Plan and lead Team Meetings and complete shadow shifts with all new team members
* Delegate tasks within the residential care setting
* Complete shift work and in-home sleepovers as required

Requirements:

* Flexibility across a 7-day/night roster, which can include shift work, periodic weekend, public holidays, night shifts, and overnight sleepovers
* Experience in a similar senior position (desired but not essential)
* Have completed or be enrolled to commence a minimum Certificate 4 qualification in a relevant area (Child, Youth & Family Intervention/Disability/Mental Health/Community Services)
* Highly developed capacity for emotional self-regulation, including the ability to set and maintain consistent boundaries in a professional setting
* Ability to ensure attention to detail and time management with client documentation and shift reports
* Excellent written and verbal communication skills with the ability to use Microsoft Office, email, and web-based applications
* Blue Card for Working with Children & NDIS Worker Screening (or Yellow Card)
* Child Safety and Criminal History Screening – LCS2
* Driver's license

What we can offer you:

* Ongoing Learning & Development including TCI training
* Annual FREE Flu Vaccination
* Reimbursement to maintain First Aid & CPR
* CEO Scholarship Program
* Sonder complete care platform – 24/7 support
* Corporate Health Care Partners
* Location Swap – locations across QLD
* Sanctuary Model of Care Framework training
* Recognition – Employee of the Month, 5 & 10 year Service Awards

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