Job Title: Telstra Retail: Customer Service & Sales Consultant
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach, you empower customers by identifying the products and services they need to transform their telecommunications experience.
Why Work at Telstra?
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor.
To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets.
Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and solve for our customers.
We Offer the Best Perks!
1. 30% off Telstra services
2. Exclusive discounts and offers across 240 brands and partners
3. A flexible, inclusive approach to parental leave – do it your way
4. Unlimited access to 17,000 learning programs – something for everyone
5. Monthly performance rewards and recognition programs
6. We also offer more benefits tailored to your needs
Where Can You Work?
* Wangaratta
* Broken Hill
* Echuca
* Mildura
* Shepparton
* Shepparton Marketplace
* Swan Hill
* Albury
* Wodonga
What We Look For!
We're looking for talented individuals who can:
* Easily build connections with new and existing customers
* Develop customised solutions for customers quickly
* Reach (and exceed) sales targets and KPIs
* Hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service
* Experience in a customer-facing role
Ready to Apply?
After submitting your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.
We welcome individuals from diverse backgrounds, ethnicities, genders, and abilities.
We work flexibly at Telstra, talk to us about what flexibility means to you.