About Mable
HomeMade, Mable, Leap In! and Mable Direct are entities under the Attain Healthtech Group of Companies. While our companies are diverse, three similarities bind us:
* We exist to create lasting, positive change across the entire care and support sector – impacting more lives, elevating standards, and shaping the future of care.
* We believe in technology as an enabler.
* We're driven by helping customers attain better outcomes.
This position is part of the Mable team.
About the Role
The Risk and Compliance Manager is responsible for supporting Attain Group's management of regulatory, consumer, and safeguarding risk across its businesses, including Mable. The role focuses on ensuring compliance with key legislative and regulatory obligations, strengthening risk controls, and supporting the safe operation of platforms and services used by vulnerable consumers.
This is a hands‐on role requiring strong judgement, regulatory and technical literacy, and the ability to balance safety, fairness, and commercial realities in complex, fast‐moving environments.
Responsibilities
* Monitor and review compliance with applicable legislative and regulatory obligations, including the Australian Consumer Law, NDIS Act and Rules, Aged Care Act and Quality Standards, Privacy Act, and Australian Privacy Principles.
* Support the development, implementation, and continuous improvement of Attain Group's risk and compliance framework.
* Identify, assess, and manage operational, regulatory, privacy, and consumer risks, and assist in maintaining risk registers, reporting, and governance documentation.
* Assist with the management, investigation, and escalation of incidents and breaches, including NDIS reportable incidents, SIRS matters, safeguarding concerns, and privacy breaches.
* Coordinate responses to actual or suspected data breaches, including assessing reporting obligations and supporting regulatory compliance.
* Partner with internal stakeholders to embed risk and compliance requirements into business processes, systems, and platform design.
* Liaise with regulators, auditors, and other external stakeholders as required.
* Provide practical guidance on risk and compliance matters and support the development and delivery of training, resources, and initiatives that strengthen safeguarding and consumer protection outcomes.
Qualifications
* Bachelor's degree in law, business, commerce, risk, compliance, or a related discipline.
* Demonstrated experience in risk, compliance, governance, or regulatory roles, ideally within a regulated or consumer‐facing environment.
* Knowledge of Australian regulatory frameworks relevant to digital platforms, care services, privacy, or consumer protection.
* Strong judgement, problem‐solving skills, and the ability to assess risk and make balanced, practical decisions.
* Confidence to identify, raise, and challenge risks where required.
* Experience in the NDIS, aged care, health, or other regulated sectors is desirable.
* Exposure to incident management, safeguarding, privacy breach response, or platform‐based business models is advantageous.
* Strong ethical judgement, a safeguarding mindset, and a commitment to consumer protection.
* Pragmatic, solutions‐focused, and comfortable working with ambiguity.
* Clear communicator with the ability to engage effectively with a broad range of stakeholders.
* Strong attention to detail while maintaining a focus on broader risk and business outcomes.
Benefits
* Power your career – learn from industry experts, experienced leaders, and on‐the‐job opportunities.
* Access parental leave – 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
* Work with flexibility – a hybrid workplace, balancing time in the office with remote work.
* Flexi Leave Days – one extra paid leave day per quarter for what makes you happy.
* Take a floating public holiday – acknowledge a significant day your way with family and friends.
* Be rewarded – celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one as an organisation. We celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don't feel like you 'tick all the boxes,' we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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