Our team is seeking a skilled and experienced Debt Recovery Specialist to join our growing talent pool. As a key member of our recovery team, you will be responsible for negotiating successful debt recovery from third parties in a respectful manner, ensuring quality service to our customers.
* Engage with customers in a professional and empathetic manner to resolve debt recovery issues
* Determine liability and negotiate debt repayment outcomes to maximize financial benefit for our organization
* Process recovery claims accurately and respond promptly to customer needs while adhering to our phone standards
* Demonstrate understanding and adherence to financial hardship requirements, including dealing with customers experiencing vulnerability
What We're Looking For:
We are looking for an individual with experience in claims management within a complex, matrixed general insurance organization. The ideal candidate will have effective planning, prioritization, and task organization skills to manage competing demands and resources.
Benefits:
We offer a range of benefits to support your career development and work-life balance. These include access to over 10,000 on-demand learning resources and programs, insurance products and discounts, and initiatives to support your financial wellness.
About Us:
At our organization, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all backgrounds are valued for their perspectives and talents. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success.