National Support Role Overview
In this dynamic role, you will combine sales support, customer service, and product expertise to deliver exceptional results. You will be the backbone of our promise, ensuring every enquiry, order, and quote is handled with excellence.
Key Responsibilities:
* Provide accurate and timely support for orders, invoicing, and dispatch.
* Assist with overflow sales and customer enquiries across phone, email, and social media.
* Check quotes, assist the sales team with technical checks, ensure accuracy, and help the sales team deliver exceptional results.
What We Are Looking For:
* Great attention to detail and strong organisational skills.
* Problem-solving mindset and a knack for organisation.
* Strong computer literacy, especially Microsoft Office.
* Customer service experience (retail, wholesale, or call centre a bonus).
* A genuine interest in automotive products and 4x4 solutions.
Perks of Joining Us:
* Work in a fast-paced, supportive environment.
* The chance to contribute to the success of a market leader.
* Ongoing product training and career progression.
This is your chance to make a real difference in your career and help our customers get the most from their vehicles.