We are seeking a highly skilled Client Service Coordinator to manage our Darwin shopfront and be the face of our organization in Darwin. This role combines account management, logistics coordination, customer support, and operational oversight.
Key Responsibilities:
* Act as the main contact for local clients - prepare and follow up quotes, resolve enquiries
* Organize couriers, freight and deliveries as needed across the region
* Manage stock levels of sampling equipment and consumables
* Keep the shopfront clean, well-stocked and running efficiently
* Maintain accurate records in our CRM and liaise with internal teams
* Provide support and task direction to a casual Sales Assistant
* Represent our organization at a high standard across all client and courier interactions
Requirements:
To succeed in this role you will require:
* A valid driver's licence and your own reliable car - travel is required
* 3+ years of experience in sales, client service, or admin/logistics roles
* Exceptional organizational skills and the ability to juggle multiple priorities
* Strong communication and customer service abilities
* Confidence working autonomously in a high-responsibility role
* Experience using CRM systems and Microsoft Office
* A science or technical background (preferred but not essential)